Open Enrollment

OE News

Open Enrollment - Next Steps

Life and LTD increases

If you requested to add/increase life or LTD coverage, the next step in the application process is to complete Hartford’s online Statement of Health.

1. Go to

2. Login ID: First letter of first name + first letter last name + last 4 of SSN

Example: John Smith, SSN xxx-xx-4321 - Login ID: js4321.

3. Password: First letter of first name + first letter of last name + birth date in YYYYMMDD format

Example: John Smith, DOB October 25, 1963 - Password: js19631025.

You will be required to reset your password during your initial login.


  • For questions about Hartford's Personal Health Application, call 1-877-ONE-HART (1-877-663-4278) Monday through Friday, 8 am to 8 pm ET
  • For questions about your City insurance eligibility and enrollment, reach out to your City Benefits team at or 520-791-4597 

Dependent Audit/Verification

City of Tucson audits all spouses and children enrolled in City insurance to confirm eligibility.

If you added a new dependent to City insurance who hasn't been audited yet by HMS Employer Solutions (the City's dependent verification service), you should receive an audit notice during the second half of June. 

Don’t ignore the notice! 

Dependents who aren't verified by July 16 will be removed from coverage retroactive to July 1. 

1. Get your unique audit reference number from your HMS letter

2. Gather your documents:

  • Child
    • Government-issued birth certificate listing you (or your spouse*) as parent
  • Spouse
    • Government-issued marriage certificate PLUS 
    • Household statement showing spouse's name at your address or front page of recent tax return (with sensitive information blocked out)

* Spouse must be verified for all step-children, even if spouse isn't enrolled in City coverage

3. Upload your documents from any device by July 16

CALL 855-615-7291 from 5am to 5pm MST, Monday through Friday or FAX to 877-223-8478

Questions? Contact

Learn about important updates

To learn more about the plans we offer, visit the Plan Documents tab on this page, or return to the Benefits Home and select a specific plan tile to explore.

Open Enrollment Event Recordings

Test your benefits knowledge for a chance to win $25

5 lucky employees will win an electronic gift card for completing our:

What do I need to do?

  • We recommend that you start by carefully reviewing your confirmation statement between May 18 - June 1
    • If your and your family's coverage looks as you wish, you're done and you don't need to take further action
  • Some of you will need to take action. For example, you need to enroll if you want to:
  • If you need to update your address, phone or email address for benefits, please follow the instructions on our FAQ page

OE Events

Wednesday 8AM → 12:30PM
- City Hall – 1st Floor Conference Room · - Wednesday, January 19th, 8:00am - 12:30pm
Wednesday 12PM → 1PM
- Learn how you can empower employees to more effectively collaborate and innovate · - Wednes…
Thursday 10AM → 10:30AM
- Learn the power of positive thinking, understand work-life balance, and learn strategies for time …
Thursday 11:30AM → 12:30PM
- Learn more about ordinary income tax rates; payroll taxes; and estate, gift, and generation-skippi…
Tuesday, January 25 12PM → 1PM
- Join us as we look closer at the idea of "purpose" - what it means and why it's impo…
Wednesday, January 26 12PM → 1PM
- Join us to explore the concept of resilience – what it is and how to tap into yours · - We…
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Rates 2021-22

Forms & Plan Documents 2021-22


Plan Documents

Medical - Summaries of Benefits and Coverage

Need more info about Medical? Visit our Medical page.


Need more info about Dental? Visit our Dental page.


Need more info about Vision? Visit our Vision page.


  • No changes for FY 22
  • Visit our Life page for details

Long Term Disability

  • No changes for FY 22
  • Visit our LTD page for details


FY 22 Legal Notices

FY 22 Insurance Handbook (coming soon)

Need Help Choosing Your Medical Plan for FY22?

Easy Choice Tool Access codes:

•Salary Less Than $60k: WTTZ9CJT
•Salary $60k-$100k: 63CRYNQW
•Salary More Than $100k: DAHCTX37

Questions? Cigna's pre-enrollment professionals can help: 888-806-5042

Contact the Benefits team

Contact one of our Vendors

Cigna - medical, dental, EAP

  • 800-244-6224 (members)
  • 888-806-5042 (pre-enrollment)

Avesis - vision

  • 833-282-2438
  • Plan 926COT-L2
  • Group 10790-2150 (employees) & 10790-2152 (retirees)

Hartford - life & LTD

  • 888-301-5615 (claims)
  • 800-331-7234 (applications)

ASI Flex (flexible spending accounts)

Colonial (voluntary insurance)

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