New Employee Welcome

Welcome to the City of Tucson!

Congratulations on your new role. We are excited that you are joining the City and will have the opportunity to bring your talent, skills, and creativity to the important work we do.

New Employee Welcome (N.E.W.) occurs monthly and provides new employees with an overview of their benefits, and a variety of resources. It is a chance to ask questions and meet other colleagues. 

If you have questions about N.E.W., please contact or speak to your HR satellite representative.

The links below are covered during N.E.W. 

One City, One Team

Learn about our mission, vision, & goals.

City Services & Government 101

Familiarize yourself with Mayor & Council & the City Manager's Office.



It is important to elect a beneficiary and keep them up to date throughout your career with the City of Tucson. This can be done at any time. Please remember to update beneficiaries with the following benefits when needed:

Compliance/Mandatory Training

Please register or complete the following within 30 days of hire:

  1. Review Administrative Directives
  2. FLEET Driver's Training (if your job requires it)
  3. R.I.S.K. 101 Required Introductory Safety Knowledge -Safety/Risk Management- Mandatory Training
  4. I.T. Security Training through INFOSEC (Employees will receive an email)
  5. Office of Equal Opportunity Programs Employee Training Series - OEOP Training Videos

Medical and Non-Medical Benefits

Check out the different Medical plans we offer:

Benefits Digital Guide

If you have questions about Cigna, please reach out to:

Alejandra Fisher, MBA (She/Her)

Well-Being Coordinator

City of Tucson Health Engagement

( Phone Cell 520 334 7141

* E-mail:


Mellisa Soto, Cigna Client Service Partner

Explore all of our benefits:

Benefits OneTeam Page

If you have questions about non-medical benefits, please contact

Pension & Retirement

The City of Tucson offers an amazing Supplemental Retirement System to help you plan for retirement.


If you have questions regarding our pension, please reach out to

You are also eligible to participate in a Deferred Compensation plan through Empower Retirement.

Empower Retirement Deferred Compensation Guide

Empower Enrollment

Empower Retirement Portal

Get personal help by meeting with your Retirement Plan Advisor:

James Marran


HR 101 & Payroll 101

Learn about rules & regulations, our timekeeping system, leave & more.

Find your HR Liaison

Payroll 101 Brochure

True Connect Loans

ESS Password Information

For payroll questions, contact

Learning & Development

Find out about training & employee engagement opportunities.

  • Ignite Synergy Supervisor Academy
  • Community Outreach
  • Tuition Reimbursement
  • Qualified Student Loan Assitance
  • Ignite Project Management

Learning & Development (Internal Page)

IT Resources

To help ensure the security of City of Tucson data, DUO authentication is being added when City users access some applications of the City’s network. In the future, other applications will also DUO authentication for access when the City network is not being used.

City of Tucson DUO Authentication

IT Training

IT Help-desk

Upcoming NEW dates

June 30, 2023

Tucson Police - Westside
1310 W. Miracle Mile

Appointment will be received days prior to NEW after being registered.

N.E.W Calendar/Schedule

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