New Employee Welcome (NEW)

Upcoming New Employee Welcome

June 13, 2024

Register for NEW using the link listed above.

Location:  Tucson Police Department West Station on Miracle Mile.

Upcoming NEW Dates

June 13, 2024
July 12, 2024

Welcome to the City!

Welcome to the City of Tucson!

Congratulations on your new role! We are excited that you are joining the city and will have the opportunity to bring your talent, skills, and creativity to the important work we do. Thank you for fulfilling our mission of providing exceptional service to Tucsonans.

New Employee Welcome (NEW) occurs regularly and provides new hires with an overview of city government, resources, and life with the City of Tucson. Our goal with NEW is to set up new hires for success upon arrival to the city. Attendees hear from various departments (Payroll, HR, Benefits, Pension, and more) and have the opportunity to have any questions or concerns addressed. Additionally, new hires meet their colleagues across various departments to understand our guiding principle of "One City, One TEAM." 

* The links below are covered during NEW

* If you have questions about NEW, please contact or speak to your HR satellite representative

One City, One Team

Learn about our mission, vision, & goals:

City Services & Government 101

How familiar are you with City of Tucson leadership? Please feel free to learn more about our Mayor, City Council, and City Manager's Office.



It is important to elect a beneficiary and keep them up to date throughout your career with the City of Tucson. This can be done at any time. Please remember to update beneficiaries with the following benefits when needed:

Compliance/Mandatory Training

As a City of Tucson employee, there are other required trainings in addition to NEW. These trainings MUST be completed within 30 DAYS OF HIRE DATE. Please register or complete the following as soon as possible:

Required for ALL employees:

  1. Review Administrative Directives
  2. Register in the One Team website for R.I.S.K. 101: Required Introductory Safety Knowledge
  3. Office of Equal Opportunity Programs Employee Training Series:
    1.  OEOP Conduct and Ethics Presentation 4-5
    2. OEOP Harassment & Sexual Harassment Training Series 5-5
    3. OEOP Retaliation & Wrongful Conduct 3-5
    4. OEOP Series 2-5 Diversity & Inclusion
  4. Information Technology Security Training INFOSEC IQ
          1. 2023 Cyber Awareness Training

ONLY required for SOME employees:

  1. FLEET Driver's Training (required for those that drive or may drive City of Tucson vehicles)

Medical and Non-Medical Benefits

Thanks to City of Tucson leadership, our Benefits team offers a wealth of medical and non-medical benefits. Please learn more about some of these benefits below:

Benefits Digital Guide

If you have questions about Cigna, please reach out to:

Alejandra Fisher, MBA (she/her)
Wellbeing Coordinator
c: (520) 334-7141
Melissa Soto-Gonzalez
Cigna Client Service Partner

Explore all of our benefits:

Benefits OneTeam Page

Pension & Retirement

The City of Tucson offers an amazing Supplemental Retirement System to help you plan for retirement. Learn more here:

Pension OneTeam Page

Download the Beneficiary Designation Form

If you have questions regarding our pension, please reach out to

You are also eligible to participate in a Deferred Compensation plan through Empower Retirement. Learn more here: 

Empower Enrollment

Empower Retirement Portal 

Do you want more information or help signing up for Deferred Compensation? Please schedule a meeting with your Retirement Plan Advisor:

Cory Sprott-Cox 

HR 101 & Payroll 101

Learn about rules & regulations, our timekeeping system, leave & more.

Payroll 101 Brochure
Payroll Calendar
Payroll Training
True Connect Loans

For payroll questions, contact

Learning & Development

The New Employee Welcome (NEW) team, our Learning & Development subdivision of HR, is responsible for various professional & personal development events. Please learn more about training & employee engagement opportunities we are offer:

  • Ignite Training Programs
    • Ignite Synergy Supervisor Academy
    • Ignite Leadership Academy (CPM program)
    • Ignite Project Management Academy
  • Educational Assistance Programs
    • Tuition Reimbursement
    • Qualified Student Loan Repayment Assistance Program (QELRAP)
    • Public Service Loan Forgiveness

  • Community Outreach

If you would like to learn more about our training & development opportunities, please visit our Ignite Leadership & Development page. Please find any and all of our contact information on this page.

IT Resources

To help ensure the security of City of Tucson data, DUO authentication is being added when City users access some applications of the City’s network. In the future, other applications will also DUO authentication for access when the City network is not being used.

City of Tucson DUO Authentication

IT Training

IT Help Desk

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